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Lender/Servicer Loss Mitigation Phone Numbers & Contact Information
The contact information on your coupon is for general customer service and is not designed to handle a loss mitigation issues such as Loan Modification, Forebearance & Foreclosure Prevention.
Please submit any corrections or additional lender information.
ABM AMRO Mortgage (800) 783-8900
Accredited Home Lenders (877) 683-4466
AMC Mortgage Services (Also Ameriquest and Argent) (800) 211-6926
American Home Mortgage Corp. (877) 304-3100
Ameriquest Mortgage (Also AMC Mortgage Services and Argent) (800) 211-6926
AmTrust Bank (fka Ohio Savings Bank) (888) 696-4444
Aurora Loan Services (800) 550-0508
Avelo Mortgage, LLC (866) 992-8356
Bank of America (800) 846-2222
BB&T Mortgage (800) 827-3722
Beneficial (800) 333-5848
Central Pacific Bank (800) 342-8422
Charter One (800) 234-6002
Chase (800) 446-8939
Chevy Chase Bank (800) 933-9100
Citi Financial Mortgage (800) 753-3673
Citimortgage (800) 283-7918
Countrywide (800) 262-4218
Ditech (800) 852-0656, (800) 449-8582
Downey Savings (800) 824-6902, ext. 6696
Deutsche Bank National (Call Number on Mortgage Statement)
EMC Mortgage Corporation 800-723-3004
EverBank (800) 669-7724 ext. 4730
Equity One (Debt collection) (866) 361-3460
First Horizon Home Loans (800) 489-2966*
Fifth Third Bank (800) 375-1745 Option 3
First Merit Bank (888) 728-9931
Flagstar Bank (800) 968-7700, ext. 9780
Fremont Investment & Loan (866) 484-0291
GMAC Mortgage (800) 850-4622
GreenPoint Mortgage Funding (800) 784-5566, ext. 5383*
Green Tree (877) 816-9125
Homecomings Financial (800) 850-4622*
HomeEq Mortgage Servicing ( Debt collection) (866) 822-1471
Household Finance (A HSBC Co.) (800) 333-5848
Household Mortgage (800) 333-4489
HSBC Mortgage (800) 338-6441
Default Resolution Team (if long term problem)
2929 Walden Avenue
Depew, NY 14043
(888) 648-3124 Loss Mit
(732) 352-7519 Fax
Huntington National Bank (800) 323-4695
Indymac Bank (877) 736-5556
Irwin Mortgage (888) 218-1988
James B. Nutter & Company (800) 315-7334
Key Bank (800) 422-2442
LaSalle National Bank (800) 783-8900
Litton Loan Servicing (800) 999-8501 or (800) 548-8665
Midland Mortgage (800) 552-3000 or (800) 654-4566
Mortgage Lenders Network (800) 691-0129
Mortgage Electronic Registration Systems (888) 679-6377
National City (800) 367-9305, Ext. 53221 or (800) 523-8654
Nationwide Advantage Mortgage Company (800) 356-3442, ext. 6002*
NationStar Mortgage (888) 850-9398* Press 0 for operator
New Century Financial Now Carrington Mortgage Services (800) 790-9502 or (877) 206-9904
NovaStar Mortgage Loan Resolution Department (888) 743-0774 Non-English: (888) 743-0774, ext. 4523
Ocwen Federal Bank (800) 746-2936 or (877) 596-8560
Option One (866) 711-1962 or (888) 275-2648
PHH Mortgage (Formerly Cendant) (800) 257-0460
For borrowers facing possible delinquency: (800) 330-0423*
For borrowers in the foreclosure process: (800) 750-2518
ResMae Mortgage Corp.(877) 473-7623, ext. 5944
Saxon (800) 665-7367
Select Portfolio Servicing (888) 818-6032
Fax: (801) 293-3936
SkyBank (800) 290-3359
Sun Trust Mortgage (800) 634-7928
Third Federal Savings (888) 844-7333
US Bank (800) 365-7900
Wachovia Bank of Delaware (866) 642-8608
Washington Mutual (866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
Waterfield Mortgage (800) 957-7245
Fax: (260) 459-5390
c/o Loss Mitigation Dept.
7500 W. Jefferson Blvd.
Fort Wayne, IN 46804
(7 am - 10 pm EST Monday - Thursday)
(7 am - 9 pm EST Fridays)
(8 am - 2 pm EST Saturdays)
E-Mail: saveyourhome@waterfield.com
Wells Fargo (877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment assistance
Borrower Counseling Services
Monday - Friday 8:00 a.m. - 9:00 p.m., CT
Saturday 9:00 a.m. - 2:00 p.m., CT
Wendover Financial Services Corporation (800) 934-1081 or (800) 436-1022
Wilshire Credit Corporation (888) 502-0100
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